What can we help you with?

• About Pearls
  • How to take care of pearls
  • How to select
  • Value factors
  • Freshwater vs Saltwater (Akoya)
  • Types of Cultured Pearls
  • Cultured pearls vs natural pearls
  • Origin of Pearls
  • Pearl Colors and Overtones
  • I'm not sure which pearls to select?
  • How can I tell if my pearls are real?
  • How do I pick the perfect pearl color?
  • Choosing your Freshwater Pearls
  • Real and Imitation Pearls
  • Are black pearls dyed?
  • How To Choose Your Perfect Tahitian Cultured Pearl Necklace
  • How to choose your perfect South Sea Cultured Pearl Necklace
  • Introduction to Pearls
  • Pearl Clasps
  • Selecting my necklacea and necklace length
  • How is market price determined?
  • Will an appraisal be included with my order?
  • Why Choose PearlsOnly Japanese Akoya?
  • What are the blue tags shown with Akoya pearls?
  • How are necklace strands and bracelets tied?
  • Choosing a necklace
  • Pearl Measurements
  • A Man's Guide to Choosing the Perfect Pearl Gift
  • Wedding Pearls
  • What are the pearl certificates?
  • Are my pearls strung too tight?
  • What are Hanadama pearls?
  • How to adjust my earring backs?
  • Why are Akoya pearls more expensive than Freshwater Pearls?
  • What is pearl grading based on?
  • What is Nacre?
  • What are Golden Southsea Pearls
  • Pearl Recommendation for Different Age
• Shipping
  • Tracking an order
  • Undelivered order
  • Taxes and duties
  • Partial shipment
  • Shipping Policy
  • Where do you ship from?
• My Account
  • Recovering/Lost password
  • Update/View account information
  • Change password
  • Cancel account
  • Setting a password
  • How to create an account
• Ordering
  • How to order
  • Redeeming PearlClub™ VIP points
  • Price Change Policy
  • Bank fees
  • Backorder items
  • Order history
  • Cancel an order
  • Change an order
  • Redeeming a Gift Certificate
  • Special Instructions with my order
  • How do I choose the pearl overtone?
  • Can you match my pearls with your pearls?
  • Do you offer any discounts?
  • Do you accept bank wire?
  • How do I select a Bracelet Length?
  • Is this website Legitimate?
  • Choosing ring size
  • Can I pick up my item from your store?
  • Discreet Packaging
• Returns
  • How to Return Your Order
  • FREE 90 Day Returns Policy
  • Exchange an Item
  • Gift Returns
  • Repairs
• Additional and Optional services
  • Ring Size Conversion
  • How to use necklace and bracelet clasp?
  • Pearl points reward
  • Free bonus gift
  • Gift wrapping
  • Gift cards
  • Privacy Policy
  • Can you appraise my pearls?
  • Do you fix jewelry?
  • Can I buy in bulk from you?
  • Do you buy pearls?
  • Do you sell the pendant settings separate?
  • Do you sell just the clasp?
  • Do you sell loose or individual pearls?
  • Do you sell pearls with Rubies, Sapphire, Diamonds?
  • Does the pendant setting come with a different metal?
  • DIY Earring / Pendant and Ring Repair
  • Can I have my earrings made with non-pierced backings?
  • Restringing your pearls
  • Lost One Earring